The Crown Resorts mobile app is the official digital platform for Crown Melbourne, Crown Perth, and Crown Sydney. It provides members and visitors with instant access to dining reservations, hotel bookings, Crown Rewards management, and exclusive offers across all Crown properties.
The Crown Resorts mobile app has become an essential tool for anyone visiting Crown Melbourne, Crown Perth, or Crown Sydney. Designed to enhance every aspect of the Crown experience, this comprehensive digital platform brings together rewards management, booking capabilities, and exclusive member benefits in one convenient location. Whether you're a regular visitor or planning your first trip, understanding how to leverage the app's features can significantly improve your experience across all Crown properties.
Crown Resorts has invested heavily in creating a mobile-first experience that reflects the premium nature of its venues. The app serves as both a planning tool and an on-site companion, offering functionality that extends well beyond basic information browsing. Available for both iOS and Android devices, the Crown Resorts app integrates with the Crown Rewards loyalty program while providing direct access to booking systems, menus, event schedules, and special offers. The platform is designed exclusively for patrons aged 18 years and over who are not excluded from Crown properties for any reason.
The app's architecture reflects Crown's commitment to responsible gaming and customer service. All features comply with Crown's responsible service of alcohol and gaming policies, with built-in safeguards and information about Crown PlaySafe initiatives. Terms of use are readily accessible within the app's Info tab, ensuring transparency about data handling and usage policies.
The Crown Rewards program forms the backbone of the mobile app experience, and the integration between the two platforms is seamless. Members can access their complete rewards profile anytime and anywhere, eliminating the need to visit physical Crown Rewards desks for routine account management tasks.
One of the app's most valuable features is the ability to fast-track Crown Rewards membership enrollment. New members can initiate the sign-up process directly through the app by providing acceptable identification, which includes Australian driver's licences, learner's permits, Australian passports, or foreign passports. This digital verification process significantly reduces the time required to become a member, though users must still visit a Crown Rewards desk to verify their ID in person and collect their physical membership card.
The fast-track process is particularly beneficial during peak periods when Crown Rewards desks experience high traffic. By completing the initial registration steps through the app, new members can minimize their wait time and begin earning points and accessing member benefits more quickly.
Active Crown Rewards members can view their current points balance and track status credit progress directly through the app. This real-time visibility allows members to make informed decisions about point redemption and understand how close they are to reaching the next membership tier. The app displays comprehensive information about points earned from various activities, including gaming, dining, hotel stays, and other qualifying purchases across Crown properties.
Status credits determine membership tier progression, and the app provides clear tracking of annual credit accumulation. Members can see exactly how many additional credits they need to maintain or upgrade their tier status, helping them plan their Crown visits strategically to maximize benefits.
Security is paramount in the Crown Resorts ecosystem, and the app includes functionality for members to reset their Crown Rewards PIN remotely. This feature eliminates the need to visit a Crown Rewards desk for PIN-related issues, providing immediate resolution when members forget their PIN or wish to update it for security reasons. The PIN reset process includes verification steps to ensure account security while maintaining user convenience.
The Crown Resorts app transforms how visitors plan and book their Crown experiences, consolidating multiple booking systems into a single, user-friendly interface.
App users can book rooms at Crown hotels directly through the mobile platform, with Crown Rewards members automatically receiving the discounted rate applicable to their membership tier. This integration ensures members never miss out on their entitled discounts and can compare rates across different room categories and dates. The booking interface displays contemporary hotel rooms across Crown Melbourne, Crown Perth, and Crown Sydney, complete with detailed descriptions, amenities, and high-quality imagery.
The hotel booking system within the app provides real-time availability, allowing users to secure accommodations immediately without navigating to separate booking platforms or calling reservation lines. Confirmation details are stored within the app for easy reference during check-in.
Crown's world-class dining venues are a major draw for visitors, and the app provides comprehensive access to restaurant information, menus, and reservation systems. Users can browse menus from acclaimed restaurants across all Crown properties, view current special offers, and make reservations directly through the app. This functionality is particularly valuable during peak dining periods when popular restaurants book out quickly.
The restaurant section includes detailed information about each venue's cuisine style, dress code requirements, and operating hours. Members can save their favorite restaurants for quick access and receive notifications about special events or limited-time offers at their preferred dining locations.
Crown Theatre hosts numerous live shows and concerts throughout the year, and the app provides comprehensive information about upcoming performances. Users can view show schedules, read detailed descriptions of performances, and purchase tickets directly through the app. This integrated ticketing system eliminates the need to visit box offices or navigate third-party ticketing platforms, streamlining the entire entertainment booking process.
The Crown Resorts app streamlines your entire Crown experience from planning to visit. After downloading from the App Store or Google Play, users can fast-track Crown Rewards membership sign-up directly through the app by providing acceptable identification such as an Australian driver's licence or passport. This digital onboarding process significantly reduces wait times at Crown Rewards desks.
Once registered, members gain immediate access to their rewards profile, allowing them to track points balances, monitor status credit progress, and reset their Crown Rewards PIN remotely. The app integrates booking functionality for hotels at member-discounted rates, restaurant reservations, and theatre ticket purchases, creating a unified platform for managing all Crown experiences.
Beyond booking functionality, the Crown Resorts app serves as a comprehensive guide to everything happening across Crown properties, making it an invaluable tool for both planning visits and discovering opportunities on-site.
The app features detailed profiles of Crown's extensive collection of restaurants and bars, allowing users to explore dining options based on cuisine type, price range, or location within the complex. Each venue profile includes menus, special offers, and information about current events or promotions. This discovery feature helps visitors find new dining experiences that match their preferences and budget.
Bar profiles showcase what's currently on offer, including signature cocktails, special events, and live entertainment schedules. Users can explore Crown's buzzing bar scene and plan their evening around specific venues or experiences that interest them.
The app provides comprehensive information about casino offerings, including details about table games, electronic gaming machines, and special gaming events. While the app does not facilitate online gambling, it serves as an informational resource about the physical casino experience. This aligns with Australian Federal Government regulations, including the Internet Gaming Moratorium, which prohibits online casino gaming.
Users can learn about Crown Melbourne's dazzling array of gaming options in a vibrant and sophisticated setting, including information about major events like the Aussie Millions Poker Championship, which returns to Crown Melbourne from April 24 to May 10, 2026, featuring 18 days of poker action with 18 tournaments and an estimated prize pool of AU$14 million.
The app allows users to save their favorite offers, restaurants, bars, and entertainment options for quick access. This personalization feature creates a customized Crown experience tailored to individual preferences. Members receive targeted offers based on their membership tier and activity history, with exclusive promotions appearing directly in the app.
The offers section is regularly updated with new promotions, including member birthday offers, special dining discounts, and limited-time experiences. Push notifications can alert users to time-sensitive offers, ensuring they never miss opportunities to enhance their Crown visits.
Crown's commitment to responsible gaming is deeply integrated into the mobile app experience, reflecting the company's broader Crown PlaySafe initiative focused on awareness, assistance, and support.
Crown Melbourne has introduced carded play requirements as part of its commitment to safer play and player wellbeing. The Crown Rewards card, which members can manage through the app, allows players to set time and loss limits for gaming activities. This proactive approach to responsible gaming helps individuals make informed decisions about their participation in gaming activities.
The app provides information about how to set these limits and manage carded play settings, ensuring members understand the tools available to support safer gaming practices. This integration of responsible gaming features into the core app experience demonstrates Crown's commitment to minimizing potential harm associated with gaming.
Crown Wallet, also known as CardPlay, brings ease and security to the gaming experience through cashless transactions. The app provides information about Crown Wallet functionality, which allows players to transfer funds to and from their account for use on Electronic Gaming Machines. This fast, flexible system enables players to move easily between favorite EGMs without carrying cash, while also providing better tracking of gaming expenditure.
The app includes prominent links to Crown PlaySafe resources and external support services. Users can quickly access the Crown PlaySafe Centre at 1800 801 098, as well as gambling help services including Gambler's Help at 1800 858 858 and online resources at gamblershelp.org.au, gamblinghelponline.org.au, and gambleaware.nsw.gov.au, depending on their location. This immediate access to support resources ensures help is always close at hand for anyone experiencing concerns about their gaming behavior.
The Crown Resorts app is available for download on both major mobile platforms, ensuring broad accessibility for Crown visitors and members.
iOS users can download the app from the Apple App Store, while Android users can access it through Google Play. The app is regularly updated to maintain compatibility with the latest operating system versions and to introduce new features or improvements. Apple and the Apple logo are trademarks of Apple Inc., and App Store is a service mark of Apple Inc. Google Play and Android are trademarks of Google Inc.
The Crown Resorts app is strictly for use by patrons aged 18 years or over who are not excluded for any reason from Crown Perth, Crown Melbourne, or Crown Sydney. These restrictions are enforced during the membership verification process and align with Crown's legal obligations regarding gaming and alcohol service. Terms of use apply to the app and are available upon download within the Info tab.
For regular casino visitors, Crown offers deposit account services that can be managed in conjunction with the app experience. Crown has made important changes to Deposit Account Terms and Conditions, effective August 1, 2022, and the app provides information about managing funds at Crown Melbourne and other properties. While detailed account management may require in-person verification for security reasons, the app serves as an information portal for understanding deposit account functionality and accessing relevant policies.
The Crown Resorts mobile app represents a comprehensive digital solution for anyone engaging with Crown Melbourne, Crown Perth, or Crown Sydney. By consolidating rewards management, booking capabilities, venue discovery, and responsible gaming tools into a single platform, Crown has created an app that genuinely enhances the visitor experience rather than simply replicating website functionality on a smaller screen.
The integration with Crown Rewards is particularly strong, offering members real-time access to their points, status, and exclusive offers while simplifying the membership sign-up process for new users. The booking functionality eliminates friction from planning Crown visits, whether reserving hotel rooms at member-discounted rates, securing tables at world-class restaurants, or purchasing theatre tickets for upcoming shows.
Crown's commitment to responsible gaming is evident throughout the app, with prominent access to Crown PlaySafe resources, information about carded play and limit-setting tools, and direct links to support services. This integration of player protection features into the core app experience reflects a mature approach to gaming venue management that prioritizes customer wellbeing alongside entertainment value.
For anyone planning to visit Crown properties, downloading the app before arrival is highly recommended. The ability to fast-track Crown Rewards membership, browse dining options, view current offers, and make reservations in advance can significantly improve the quality of your Crown experience. Regular visitors will find the app indispensable for tracking rewards progress and accessing member-exclusive benefits that enhance value across dining, accommodation, and entertainment.
Yes, the Crown Resorts app is completely free to download from the Apple App Store or Google Play. All core features, including Crown Rewards management, venue browsing, and booking capabilities, are available at no cost to users aged 18 and over.
No, the Crown Resorts app does not offer online gambling functionality. The Australian Federal Government's Internet Gaming Moratorium prohibits online casino gaming. The app provides information about physical casino offerings and helps manage your in-person gaming experience through features like Crown Wallet and carded play limits.
No, anyone aged 18 or over can download and use the app to browse restaurants, view menus, check event schedules, and explore Crown venues. However, Crown Rewards membership is required to access member-specific features like points tracking, member pricing, exclusive offers, and fast-track booking benefits.
Download the Crown Resorts app and complete the initial sign-up process by providing acceptable identification such as an Australian driver's licence or passport. After digital registration, visit a Crown Rewards desk at any Crown property to verify your ID in person and collect your physical membership card.
Yes, the Crown Resorts app works across Crown Melbourne, Crown Perth, and Crown Sydney. Your Crown Rewards membership and app access are valid at all three properties, allowing you to earn and redeem points, access member benefits, and make bookings at any Crown location.
You can reset your Crown Rewards PIN directly through the app without visiting a Crown Rewards desk. The app includes secure PIN management functionality that allows you to reset or update your PIN remotely after completing verification steps to protect your account security.
Yes, the Crown Resorts app includes comprehensive information about Crown PlaySafe initiatives and provides direct access to support resources. You can find contact information for the Crown PlaySafe Centre and external gambling help services, along with details about carded play, limit-setting tools, and Crown Wallet features designed to support safer gaming practices.
Discover the full range of Crown Rewards benefits accessible through the mobile app, including member pricing, exclusive offers, points redemption, and tier progression tracking across all Crown properties.
Learn about Crown's comprehensive responsible gaming initiatives accessible through the app, including carded play requirements, limit-setting tools, Crown Wallet cashless gaming, and immediate access to support services.
Crown Melbourne hosts the Aussie Millions Poker Championship from April 24 to May 10, 2026, featuring 18 tournaments and an estimated AU$14 million prize pool.
Crown Melbourne introduced mandatory carded play requirements with integrated time and loss limit setting capabilities to support safer gaming practices.
Crown implemented important changes to Deposit Account Terms and Conditions, with full details available through the app and at Crown Rewards desks.